Refund & Reschedule Policy

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  • There are no refunds on My Sister’s Keeper Defense classes or events however, students may reschedule or transfer their registration fee to another student. If the class is canceled at our behest, students will receive a full refund. There are also no refunds in cases of accidental registration. Students who register for the wrong class will have their registration fees held and can be used towards a future class.

  • If a student is unable to attend a class/event, they are allowed to reschedule once at any time and for any reason. Failure to attend the second class/event date will result in the forfeiture of any registration fees paid. Students have 12 months from their original class/event date to reschedule and attend their new class. If the student does not reschedule within 12 months, all registration fees will be forfeited. Students can use any class registration credit towards any future group class but are required to pay the difference in class costs if applicable. Group class registration credits can not be used towards private lessons and private lesson credits can not be used towards group classes.

    It is the responsibility of the student to complete a class reschedule/transfer form. It is also the responsibility of each student to subscribe to the email list to be notified of all future class reschedule dates.

  • Students have the option to transfer their registration to another interested participant using our class transfer form. The newly registered student can only use the remaining reschedule opportunities of the original registrant.

    Example 1: Student A has missed one class and decides to transfer their registration to Student B to attend the next class. Since Student A has already used their one reschedule opportunity Student B would not be able to reschedule again.

    Example 2: Student A is registered for an upcoming class and discovers she can no longer attend. Student A transfers her class registration to Student B prior to the class date. After the transfer form is submitted, Student B discovers she also can no longer attend the class. Student B would be able to reschedule to a future class date because a class reschedule has not already taken place.

    Click here to complete a class transfer form


Contact us at training@mskdefense.com